Services Survivors Outreach Services (SOS) Survivors Outreach Services (SOS) provides emotional and practical support for families in the first 24-72 hours after a homicide happens, using The Survivors’ Burial and Resource Guide: Step-by-Step Workbook for Regaining Control. The SOS team also offers advocacy and referral support services when needed. If you or someone you know has been impacted by a homicide, please contact SOS 617-825-1917 x119