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Database Management Specialist Internship/Volunteer

About the Organization
The Louis D. Brown Peace Institute serves as a center of healing, teaching and learning for families and communities dealing with murder, trauma, grief and loss. To achieve our mission we provide:

  • Programs to start peace in school and community settings
  • Support to survivors of homicide victims and the families of offenders
  • Training of providers, professionals and faith leaders working with youth and families impacted by violence

Overview  
Volunteers and interns are an integral part of the Peace Institute community and critical to our mission of being a center of healing, teaching, and learning.  We rely on the contributions of volunteers and interns to sustain our daily operations and ensure we are able to effectively serve survivors and their families.

The Database Administrator will help the Peace Institute optimize our data collection processes and maximize the potential of our databases to produce essential information for our staff.  Data reports generated by the Database Administrator will empower our team to do more effective fundraising and thorough evaluations of our programs.

Responsibilities
Currently, staff members with limited training and time are managing our databases. We are seeking a dedicated and knowledgeable intern or volunteer to manage our donor database and client services database. 

The primary responsibilities of this intern/volunteer position are to direct data entry done by staff and maintain the quality of data in our databases. The Database Administrator will be responsible for producing reports as requested by the Development Director, Board of Directors, and Program Director. The Database administrator will be particularly essential in June after the Mother’s Day Walk for Peace when the staff is processing thousands of donations and In December when the staff is sending out the annual appeal.

The two databases the Peace Institute uses at this time are NEON Donor Management Software and Efforts to Outcomes Case Management software. Specific responsibilities include:

  • Develop and implement data entry and reporting guidelines
  • Design and manage gift processing workflow
  • Oversee and support data entry in both data bases to ensure data is accurate and useable
  • Train staff and volunteers on best practices for data entry and provide constructive feedback
  • Conduct regular audits to monitor the accuracy and quality of data and eliminate duplicate entries
  • Customize databases/queries/reports to be responsive to the needs of our staff
  • Identify and carry out data cleanup as needed
  • Manage software updates and share knowledge of new developments and features
  • Act a liaison between the Peace Institute and database vendors
  • Maintain appropriate security settings and protocol
  • Produce regular data reports
  • Create mailing lists for appeals, outreach, and event invitations
  • Maintain integration between NEON and QuickBooks
  • Assist the accounting department to reconcile donor gifts at the end of the fiscal year
  • Work with program staff to build out the ETO Database to track more programs/services
  • Collaborate with staff to analyze fundraising trends and data reports
  • Support the Development director to identify fundraising goals and track results
  • Maintain clear, consistent communication and follow through with the Peace Institute team 

Qualifications
The Database Administrator must share the principles and philosophy of the Peace Institute. We welcome undergraduate and graduate interns with relevant training and experienced professionals including retirees who wish to volunteer.  The ideal candidate will have experience working with donor and/or case management databases.  It is essential that the Database Administrator is able to maintain the highest level of confidentiality and respect for sensitive information.

Required skills

  • Demonstrated commitment to the values of the Peace Institute
  • Ability to work independently and as a team with excellent follow through
  • Strong organizational, communication, and interpersonal skills
  • Knowledge and experience with data input, maintenance, management and analysis in a nonprofit environment
  • Rigorous standards for quality data
  • Knowledgeable about data reporting methodologies and data entry best practices
  • Experience developing data entry workflows
  • Effective at time management, goal-setting, and tracking projects
  • Strong analytical skills

Commitment and Schedule
This position requires commitment and consistency. We are asking for a minimum 5-hour per week commitment and a maximum of 20 hours per week for at least one year. Hours are flexible weekdays between 9am and 5pm.  More hours may be required during May and June for the Mother’s Day Walk for Peace. The Peace Institute is willing to accommodate your schedule so that you are able to give your time.

Compensation & Benefits
This is an unpaid internship or volunteer position. The Peace Institute has a well-established internship/fellowship program with strong connections to local colleges and universities. We have extensive experience navigating institutions with our interns to ensure they receive proper course credit, service hours, hours toward a research/certificate program, and/or other benefits to compensate for their investment in the work. We are also willing to document your hours for your faith congregation, community organization, or place of employment that may require or reward service hours. You will have access to additional professional development trainings outside of the Peace Institute from our network. The Database Administrator will also get to experience the Peace Institute Center of Healing, Teaching and Learning.

Application Process
The Peace Institute is accepting applications until the position is filled. Please email your cover letter and resume to our Director of Programs, Rachel Rodrigues at rachel@ldbpeaceinstitute.org . We will follow up with qualified candidates for an in-person interview. Call 617-825-1917 for more information.